Contents

  1. Description of Service
  2. Health & Safety Disclaimer
  3. AI-Generated Content
  4. Subscriptions & Payments
  5. Acceptable Use
  6. Intellectual Property
  7. Limitation of Liability
  8. Availability & Changes
  9. Termination
  10. Governing Law & Dispute Resolution
  11. Contact

These Terms of Use ("Terms") govern your use of the Nordyx mobile application ("App") operated by Erenay Tozun ("we", "us", or "our"), a private individual based in the Netherlands. By downloading or using the App, you agree to these Terms. If you do not agree, do not use the App.


Section 01

Description of Service

Nordyx is an AI-powered fitness planning application. The App generates personalised workout plans using artificial intelligence, allows you to track your training sessions, and offers an AI coaching feature. Certain features require a paid subscription managed entirely through the Apple App Store.

Section 02

Health & Safety Disclaimer

⚠️ Important — Please Read
THE APP IS FOR INFORMATIONAL AND RECREATIONAL FITNESS PURPOSES ONLY. IT IS NOT MEDICAL ADVICE AND DOES NOT CONSTITUTE A DOCTOR-PATIENT RELATIONSHIP.

Always consult a qualified healthcare provider before starting any exercise programme, particularly if you have or suspect you have a medical condition, injury, or other health concern.

AI-generated workout plans are based on the profile information you provide and are not tailored to your medical history.

You exercise entirely at your own risk. We accept no liability for any injury, illness, or adverse health event that occurs in connection with your use of the App.

Section 03

AI-Generated Content

Workout plans and coaching responses are generated by an AI system. While we strive for accuracy, AI-generated content may be incomplete, incorrect, or unsuitable for your specific circumstances.

We make no representations or warranties regarding the accuracy, completeness, or fitness for purpose of any AI-generated content.

Always apply your own judgement before following any exercise recommendation. If something feels wrong or causes pain, stop immediately and consult a professional.

Section 04

Subscriptions & Payments

Paid subscriptions are processed exclusively by Apple Inc. through the App Store. The following rules apply:

Payment
Charged to your Apple ID account upon confirmation of purchase.
Auto-renewal
Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.
Renewal charge
Renewal fees are charged within 24 hours of the end of the current period at the rate confirmed at purchase.
Managing subscriptions
You can manage and cancel your subscription in Settings → [Your Name] → Subscriptions on your iPhone.
Refunds
No refunds are provided for unused portions of a subscription period, except as required by applicable law. For billing disputes, contact Apple Support.
Dutch consumer law
Any statutory right to withdrawal (herroepingsrecht) under Dutch consumer law applies only to the extent permitted by Apple's App Store policies. Given the immediate digital delivery of the subscription benefit, the right of withdrawal lapses upon commencement of the service with your prior consent.

We are not a party to the payment transaction between you and Apple.

Section 05

Acceptable Use

You may use the App only for lawful, personal, non-commercial purposes. You must not:

Reverse-engineer, decompile, or extract the source code of the App.
Use the App to generate content that is harmful, defamatory, or illegal.
Attempt to circumvent subscription restrictions or access paid features without payment.
Interfere with the security or integrity of the App or backend systems.
Use automated tools to abuse the free plan limit or other usage quotas.

Section 06

Intellectual Property

All software, design, trademarks, and content in the App that we have created remain our property.

AI-generated workout plans delivered to you are licensed to you for personal use only and may not be redistributed or commercialised.

Section 07

Limitation of Liability

To the maximum extent permitted by Dutch and EU law:

We are not liable for any indirect, incidental, special, or consequential damages arising out of your use of the App.
Our total aggregate liability to you for any claim shall not exceed the amount you paid us directly in the 12 months preceding the claim, or €50, whichever is lower.
We do not exclude or limit liability for death or personal injury caused by our gross negligence or wilful misconduct, fraud, or any other matter for which exclusion of liability is prohibited by law.

Nothing in these Terms affects your statutory rights as a consumer under Dutch or EU law (Boek 7 BW, EU Consumer Rights Directive).

Section 08

Availability & Changes

We provide the App on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation.

We reserve the right to modify, suspend, or discontinue any part of the App at any time with reasonable notice where practicable.

We may update these Terms. Continued use after notification of changes constitutes acceptance of the updated Terms.

Section 09

Termination

You may stop using the App at any time. We may suspend or terminate your access if you materially breach these Terms.

Subscription fees already charged are non-refundable unless required by applicable law.

Section 10

Governing Law & Dispute Resolution

These Terms are governed by the laws of the Netherlands (Dutch Civil Code / Burgerlijk Wetboek).

Any disputes shall first be submitted to mediation in good faith. If unresolved, disputes shall be subject to the exclusive jurisdiction of the competent court in the Netherlands.

As an EU consumer, you may also use the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr

Section 11

Contact

For questions about these Terms:

Erenay Tozun
The Netherlands
[email protected]